David Gale, Executive Director, North American Association of State and Provincial Lotteries


David Gale has been the Executive Director of NASPL since March 1995. His lottery industry experience began with serving as Director of Marketing for the Ohio Lottery, where he was instrumental in the development of the first lottery TV game show, Cash Explosion.


In the private sector, Gale served as Vice President of Marketing and General Manager of the British American Banknote (BABN) Pennsylvania printing facility, where he oversaw the complete instant ticket printing process for the company’s North American lottery clients. While at BABN, Gale participated in the 1987 startup of the Kansas Lottery.


Since assuming the title of NASPL Executive Director, Gale has successfully added a long list of additional accomplishments, including his 2012 induction into the PGRI Lottery Industry Hall of Fame. In this role, he has acted as a strong advocate for the industry, offering congressional testimony, publishing, conference and trade show coordination, industry-leading research, standards and best practices, and day-to-day membership activities.

April 27th | 10:00am – 10:20am | Welcome and Lottery Leadership Institute Overview

Rebecca Paul Hargrove, President & CEO, Tennessee Education Lottery


Rebecca Paul Hargrove is a lottery industry veteran of over 30 years. She has served as Chief Executive of the Illinois, Florida, Georgia, and Tennessee lotteries, and in three of those four states she led the startup. Her resume includes a long list of lottery industry, business, and civic accomplishments and honors.


Hargrove is a past President of NASPL, the Multi-State Lottery Association (MUSL), and the International Association of State Lotteries, and she is currently serving in her second term as President of the World Lottery Association. She is also a member of the PGRI Lottery Industry Hall of Fame, and the founding Chair of the Women’s Initiative in Lottery Leadership.


She remains one of the most respected, experienced, and admired leaders in the lottery industry.

April 27th | 11:15am – Noon | Advice From the Experts: Leading Through Change


Thomas Shaheen, President, Mississippi Lottery


Shaheen is a recognized leader in the lottery field, having served as President of both NASPL and MUSL. He also received the PGRI Lifetime Achievement Award in 2010 and was inducted into the PGRI Lottery Hall of Fame in 2015.


Due to his wealth of industry knowledge and experience with lottery startups, Shaheen was named the first President of the Mississippi Lottery Corporation in May 2019.

Prior to joining the Mississippi Lottery, Shaheen served as Executive Vice President and Chief Policy Officer of Linq3. He also served as the Executive Director and first employee of the North Carolina Education Lottery from 2005 until 2010, shepherding the lottery through its startup phase and multiple years of steady growth.


Before heading up the start of the North Carolina lottery, he served as Chief Executive Officer of the New Mexico Lottery. He also served as an Executive during the startup of the Georgia Lottery and worked for both the Texas and Florida lotteries during their launches as well.

April 27th | 11:15am – Noon | Advice From the Experts: Leading Through Change


John Glaneman, President and Senior Trainer, Dale Carnegie


Since 2001, John Glaneman has been a Dale Carnegie Certified Trainer, instructing dozens of classes with hundreds of participants across three states.


Glaneman recently became Managing Director and minority owner of his three-franchise group. In his role, he grows the business through strategic planning, focused client interactions and leading a diverse sales and operations force in four states and over 80 counties. He also spearheads the development and execution of marketing efforts, ensuring the attainment of enrollment and revenue projections for the short and long term, while overseeing the recruiting, hiring and training of new associates.     


Glaneman was named an Elite 8 Trainer of the Year two years in a row.

All Dale Carnegie Sessions 

Keith Whyte, Executive Director, National Council on Problem Gambling


Since October 1998, Keith Whyte has served as the Executive Director of NCPG, the national advocate for programs and services to assist problem gamblers and their families. Previously, he served as Director of Research at the American Gaming Association and held positions at the American Bar Association and the U.S. Department of Health and Human Services. 


Whyte has presented on gambling issues in more than 40 U.S. states and over a dozen countries internationally. He has testified multiple times at the request of the U.S. Congress on federal gambling-related legislation and has appeared before numerous state legislative and regulatory bodies. He regularly discusses problem gambling and gaming issues in national and international print, radio and broadcast media as well.


Whyte is also an editorial board member of Gaming Law Review and Analysis of Gambling Behavior and sits on the advisory boards of the International Centre for Youth Gambling Problems and High-Risk Behaviors at McGill University and the Center for Gambling Studies at Rutgers University. 

April 28th | 10:00am - 10:45am | Lottery Leadership in Responsible Gambling

Robert Jacobson, Executive Director, California Council on Problem Gambling



Robert Jacobson has been the Executive Director of the California Council on Problem Gambling since 2011, and his unique perspectives in the field are derived from both his personal and professional experiences. Robert grew up in Las Vegas, where his family worked in the gaming industry for more than 25 years; he followed suit, taking his first casino job in 1995. In 1998, he moved to California, where he continued to work in gaming until 2010.


Robert is currently the President of the board of directors for the National Council on Problem Gambling. He also serves on the advisory board for the California Office of Problem Gambling and served two appointed terms on the Gaming Policy Advisory Committee for the California Gambling Control Commission. His prior casino experience includes table games, food and beverage, marketing, and human resources.


April 28th | 10:00am - 10:45am | Lottery Leadership in Responsible Gambling

Sarika Bhakta, CDE, President, Nikeya Diversity Consulting LLC

Sarika Bhakta is a multifaceted and multicultural executive with over 20 years of experience empowering diverse talent and population groups to maximize their leadership potential while increasing their cultural competency and global perspective.

She is a sought-after consultant, speaker, trainer and community engager due to her high energy and interactive, inspiring style. In each presentation, she brings the diversity pendulum back into balance in a positive, refreshing and authentic perspective, affirming everyone is diverse. Bhakta transforms organizational cultures enterprise-wide by utilizing equity, diversity, inclusion and engagement business solutions, driving innovation and sustainable outcomes.

Bhakta is a co-author of “Power Up, Super Women,” an anthology book on women’s empowerment. She is also the co-host of Diversity Straight Up podcast and a proud recipient of Corridor Business Journal’s Forty Under 40 award.

April 29th | 10:00am  11:30am | Equity, Diversity, Inclusivity and Engagement = Empowered Results

Amy Vetter, CPA.CITP, CGMA, CEO, The B3 Method Institute

Amy Vetter, CEO of The B3 Method Institute and Drishtiq Yoga, is a top inspirational keynote speaker, corporate board member, author, and host of the podcast Breaking Beliefs.
As a CPA and Yogi, who specializes in technology innovation, Vetter provides a refreshing new perspective that inspires and guides professionals on how to transform their careers and lives. She also provides techniques for implementing technology in a thoughtful way, so it does the heavy lifting, freeing individuals to develop collaborative, lasting relationships.  
Her speaking programs encompass transformative topics on digital transformation, leadership, employee engagement, company culture, change management and innovation.

April 29th | 3:00pm  4:00pm | Business, Balance & Bliss: Practicing Self Care

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