NASPL Lottery Leadership - Schedule

Schedule of Events

All sessions and times are EST and subject to change

Tuesday, April 27, 2021

10:00am – 10:30am	Welcome and Lottery Leadership Institute Overview David Gale, Executive Director, NASPL Virtual Presentation via Hopin

10:30am – 11:00am	Attendee Networking Session Via Hopin

11:15am – Noon	Advice From the Experts: Leading Through Change Rebecca Paul Hargrove, President & CEO, Tennessee Education Lottery Thomas Shaheen, President, Mississippi Lottery Virtual Presentation via Hopin
	Join lottery veterans as they discuss industry changes over the years and offer sage advice on driving innovation and growth through positive partnerships.

1:00pm – 3:00pm	Leadership Development Training: Develop Personal Leadership John Glaneman, President & Senior Trainer, Dale Carnegie Monica LeSage, Director of Client Experience & Trainer, Dale Carnegie Cristin Sturchio, Client Experience & Corporate Solutions Trainer, Dale Carnegie Carol Kocan, Performance Coach & Trainer, Dale Carnegie Virtual Presentation via Webex

3:15pm – 5:00pm	Leadership Development Training: Communicate to Lead John Glaneman, President & Senior Trainer, Dale Carnegie Monica LeSage, Director of Client Experience & Trainer, Dale Carnegie Cristin Sturchio, Client Experience & Corporate Solutions Trainer, Dale Carnegie Carol Kocan, Performance Coach & Trainer, Dale Carnegie Virtual Presentation via Webex

Wednesday, April 28, 2021

10:00am – 10:45am	Lottery Leadership in Responsible Gambling Keith Whyte, Executive Director, National Council on Problem Gambling Robert Jacobson, Executive Director, California Council on Problem Gambling Virtual Presentation via Hopin
	Learn more about the responsible gambling efforts taking place across North America and why this topic is so important to lotteries.

11:00am – 11:45am	Ready, Set, Grow! Cherie Norman, Executive Director, Scientific Games’ Enhanced Partnership Angela Goodwin, Director of Global Instant Products and Scientific Games’ Enhanced Partnership John Gorman, Director of Marketing, Scientific Games’ Enhanced Partnership Virtual Presentation via Hopin
	Using real-world data, SG will discuss how keeping the backbone of lotteries strong during the pandemic helped produce the highest growth category of the year: instant products.

1:00pm – 3:00pm	Leadership Development Training: Leading and Mentoring Across Generations, Cultures and Genders John Glaneman, President & Senior Trainer, Dale Carnegie Monica LeSage, Director of Client Experience & Trainer, Dale Carnegie Cristin Sturchio, Client Experience & Corporate Solutions Trainer, Dale Carnegie Carol Kocan, Performance Coach & Trainer, Dale Carnegie Virtual Presentation via Webex

3:15pm – 5:00pm	Leadership Development Training: Inspire Others Through Recognition and Appreciation John Glaneman, President & Senior Trainer, Dale Carnegie Monica LeSage, Director of Client Experience & Trainer, Dale Carnegie Cristin Sturchio, Client Experience & Corporate Solutions Trainer, Dale Carnegie Carol Kocan, Performance Coach & Trainer, Dale Carnegie Virtual Presentation via Webex

Thursday, April 29, 2021

10:00am – 11:30am	Equity, Diversity, Inclusivity & Engagement = Empowered Results Sarika Bhakta, CDE, President, Nikeya Diversity Consulting LLC Virtual Presentation via Hopin
	Gain an understanding of EDI&E and learn intercultural competency strategies to better empathize, interact and collaborate with members of different groups.

1:00pm – 1:45pm	Ahead of the Game: CSR in Practice Jade Luchauer, Corporate Social Responsibility Manager, IGT Virtual Presentation via Hopin
	Explore corporate social responsibility – as well as its cohorts, Environmental, Social and Governance and Sustainability.

2:00pm – 2:45pm	Fast Play Growth and Game Enhancements Mark Mitchell, Senior Manager, Business Intelligence & Analytics, Intralot Virtual Presentation via Hopin
	Take a data-driven look at Fast Play and enhancements to monitor and lotto games, and what this means for future sales.

3:00pm – 4:00pm	Business, Balance & Bliss: Practicing Self Care Amy Vetter, CPA.CITP, CGMA, CEO, The B3 Method Institute Virtual Presentation via Hopin
	Find a human approach to business in a digital world, and learn to create work-life harmony and practice mindfulness in the workplace.

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