Schedule of Events

All sessions and times are EST and subject to change

Tuesday, April 27, 2021

10:00am – 10:30am

Welcome and Lottery Leadership Institute Overview
David Gale, Executive Director, NASPL

Virtual Presentation via Hopin

   
10:30am – 11:00am Attendee Networking Session 
Via Hopin
   

11:15am – Noon              

Advice From the Experts: Leading Through Change

Rebecca Paul Hargrove, President & CEO, Tennessee Education Lottery

Thomas Shaheen, President, Mississippi Lottery
Virtual Presentation via Hopin

  Join lottery veterans as they discuss industry changes over the years and offer sage advice on driving innovation and growth through positive partnerships.
   
1:00pm – 3:00pm

Leadership Development Training: Develop Personal Leadership

John Glaneman, President & Senior Trainer, Dale Carnegie
Monica LeSage, Director of Client Experience & Trainer, Dale Carnegie

Cristin Sturchio, Client Experience & Corporate Solutions Trainer, Dale Carnegie

Carol Kocan, Performance Coach & Trainer, Dale Carnegie
Virtual Presentation via Webex

   
3:15pm – 5:00pm

Leadership Development Training: Communicate to Lead

John Glaneman, President & Senior Trainer, Dale Carnegie
Monica LeSage, Director of Client Experience & Trainer, Dale Carnegie

Cristin Sturchio, Client Experience & Corporate Solutions Trainer, Dale Carnegie

Carol Kocan, Performance Coach & Trainer, Dale Carnegie
Virtual Presentation via Webex

   

Wednesday, April 28, 2021

10:00am – 10:45am

Lottery Leadership in Responsible Gambling

Keith Whyte, Executive Director, National Council on Problem Gambling

Robert Jacobson, Executive Director, California Council on Problem Gambling

Virtual Presentation via Hopin

  Learn more about the responsible gambling efforts taking place across North America and why this topic is so important to lotteries.
   
11:00am – 11:45am  

Ready, Set, Grow!
Cherie Norman, Executive Director, Scientific Games’ Enhanced Partnership
Angela Goodwin, Director of Global Instant Products and Scientific Games’ Enhanced Partnership
John Gorman, Director of Marketing, Scientific Games’ Enhanced Partnership

Virtual Presentation via Hopin

 

Using real-world data, SG will discuss how keeping the backbone of lotteries strong during the pandemic helped produce the highest growth category of the year: instant products.

   
1:00pm – 3:00pm 

Leadership Development Training: Leading and Mentoring Across Generations, Cultures and Genders

John Glaneman, President & Senior Trainer, Dale Carnegie
Monica LeSage, Director of Client Experience & Trainer, Dale Carnegie

Cristin Sturchio, Client Experience & Corporate Solutions Trainer, Dale Carnegie

Carol Kocan, Performance Coach & Trainer, Dale Carnegie
Virtual Presentation via Webex

   
3:15pm  – 5:00pm

Leadership Development Training: Inspire Others Through Recognition and Appreciation

John Glaneman, President & Senior Trainer, Dale Carnegie
Monica LeSage, Director of Client Experience & Trainer, Dale Carnegie

Cristin Sturchio, Client Experience & Corporate Solutions Trainer, Dale Carnegie

Carol Kocan, Performance Coach & Trainer, Dale Carnegie
Virtual Presentation via Webex

   

Thursday, April 29, 2021

10:00am – 11:30am

Equity, Diversity, Inclusivity & Engagement = Empowered Results

Sarika Bhakta, CDE, President, Nikeya Diversity Consulting LLC
Virtual Presentation via Hopin

  Gain an understanding of EDI&E and learn intercultural competency strategies to better empathize, interact and collaborate with members of different groups.
   
1:00pm – 1:45pm

Ahead of the Game: CSR in Practice
Jade Luchauer, Corporate Social Responsibility Manager, IGT
Virtual Presentation via Hopin

  Explore corporate social responsibility – as well as its cohorts, Environmental, Social and Governance and Sustainability.
   
2:00pm – 2:45pm

Fast Play Growth and Game Enhancements
Mark Mitchell, Senior Manager, Business Intelligence & Analytics, Intralot
Virtual Presentation via Hopin

  Take a data-driven look at Fast Play and enhancements to monitor and lotto games, and what this means for future sales.
   
3:00pm – 4:00pm

Business, Balance & Bliss: Practicing Self Care
Amy Vetter, CPA.CITP, CGMA, CEO, The B3 Method Institute

Virtual Presentation via Hopin

 
Find a human approach to business in a digital world, and learn to create work-life harmony and practice mindfulness in the workplace.
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